QuickBooks allows users to share financial data and other related information using emails. However, various users have reported QuickBooks Email Not Working on their systems. In case you also face trouble delivering QB emails, this blog will help you acknowledge the reasons for this issue and the techniques that are useful to eliminate it from your PC.
Avail hassle-free troubleshooting assistance by contacting our QB support team available at 1.855.738.2784 for your assistance.
Read why you cannot email invoices from QuickBooks 2023
QuickBooks can sometimes develop issues while sending emails, which causes problems in sharing the account data. The main reasons for QBDT failing to send emails are discussed below-
The MAPI32.dll file is damaged, causing problems when sending messages and emails from the PC applications.
You have selected a third-party application as the default app for sending emails from your system, which might lead to compatibility issues.
QuickBooks emails also fail to deliver if network connectivity issues break the software’s connection to the internet while sending emails.
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Actions to take if you are unable to send emails from QuickBooks
You won’t be able to share tax forms, account reports, or other financial documents directly from the software using emails. The methods to get rid of this QB mailing issue are discussed below-
Solution 1- Repair the damaged MAPI32.dll file using the fixmapi.exe application
MAPI32.dll is a messaging interface used in Windows to send emails and messages from Windows applications. QuickBooks might face issues sending emails if the MAPI32.dll file gets damaged and fails to run. The software might crash or freeze for some time when it cannot integrate with the Windows applications to share emails. You can fix the damaged file using the Fixmapi.exe application stored on your system. Use the following steps-
Click the Folder icon on the taskbar to launch the file explorer.
Go to the View option at the top and mark the Hidden Items checkbox with a single click.
Single-tap the search panel and type ‘system32.’
Open the folder from the search results and scroll down to find ‘fixmapi.exe.’
Double-click on the application to open it and follow the instructions on the screen to repair your mapi32.dll file automatically.
Let the file get completely repaired and then try sending emails from your QB.
If QuickBooks fails to send emails after repairing the MAPI32.dll file, move to the next solution.
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Solution 2- Set the correct mailing app in the Windows settings
QuickBooks might malfunction due to compatibility issues with the third-party mailing app you use on your system. Intuit always recommends using the inbuilt OS applications for best performance of your QuickBooks Desktop. Use the following steps to configure the default mailing app in your Windows-
Open the control panel menu and select the Apps option in the menu.
Tap Default Apps and move down to the Mail option.
Select Microsoft Outlook or Mail as the default mailing app on your system and close the control panel menu.
Conclusion
This blog explains the causes of QuickBooks Email Not Working on your computer and the problems you might face due to it. The practical methods to eliminate this mailing issue are also included in the blog and we suggest you use them to send QB emails without any problems.
Talk to our QB support team at 1.855.738.2784 if you encounter problems while using the solutions.
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